At ntc22, protecting your personal data is a foundational commitment, not an afterthought. This Privacy Policy explains exactly what information we collect from players across Indonesia, how we use and store it, who we share it with, and what rights you hold over your own data. Please read this document in full before using the ntc22 platform.
We apply internationally recognized data security standards to every layer of the ntc22 platform. Here is a quick overview of our core privacy commitments.
Every data transmission between your device and ntc22 servers is protected by 256-bit SSL encryption. Your login credentials, financial details, and personal information are never exposed in transit.
ntc22 does not sell, rent, or trade your personal information to unaffiliated third parties for marketing or commercial purposes. Your data is used solely to deliver and improve our platform services.
We collect only the data that is strictly necessary for account management, payment processing, identity verification, and platform security. We do not collect data beyond what each specific purpose requires.
Your bank account numbers, BCA/BRI/BNI/Mandiri transfer details, and e-wallet identifiers (OVO, DANA, GoPay) are never stored in plain text. All financial data is tokenized and handled under strict access controls.
Players have the right to access, correct, delete, and restrict the processing of their personal data at any time. Submit a data rights request to our support team and we will respond within 30 days.
ntc22 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable regulatory obligations. Data no longer needed is securely deleted or anonymized.
1.1 Who We Are. ntc22 ("we", "our", "us") operates the online gaming and sportsbook platform accessible at https://ntc22.one. ntc22 is primarily directed at players residing in Indonesia and is operated by an internationally licensed entity. References to "ntc22" in this Privacy Policy encompass all products, features, and services available through the ntc22 website and its associated mobile-optimized interfaces.
1.2 Purpose of This Policy. This Privacy Policy describes how ntc22 collects, processes, stores, discloses, and protects personal data relating to individuals who visit or register on the ntc22 platform ("Players" or "you"). It also sets out the rights you hold in relation to your personal data and the mechanisms available to exercise those rights.
1.3 Scope. This policy applies to all personal data processed by ntc22 in connection with your use of the platform, regardless of whether data is provided directly by you (e.g., during account registration), collected automatically (e.g., via cookies and usage analytics), or received from third parties (e.g., payment processors or KYC verification providers). It applies to players accessing ntc22 from Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, and all other regions of Indonesia.
1.4 Acceptance. By creating an account on ntc22 or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you must discontinue use of the platform and may request account closure by contacting ntc22 support.
This policy is written in English. ntc22's platform targets English-preference users in Indonesia. If you require clarification of any clause in Indonesian, please contact our support team — our agents speak both English and Indonesian and are available 24/7.
2.1 ntc22 collects the following categories of personal data in connection with the operation of the platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID number (e.g., Indonesian KTP number or passport number). |
| Contact Data | Email address, Indonesian mobile phone number, residential address (including city, province, and postal code). |
| Account Data | Username, hashed password, account preferences, registered payment methods, account status, and activity history. |
| Financial Data | Bank account or e-wallet identifiers used for deposits and withdrawals (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja). Full account numbers are tokenized and not stored in plain text. |
| Transaction Data | Deposit and withdrawal amounts (in IDR), transaction dates and times, payment method used, transaction reference numbers, and associated game or bet records. |
| KYC / Verification Data | Scanned or photographed copies of government-issued identity documents, proof of address documents, and any supporting documents submitted during the identity verification process. |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone (WIB / WITA / WIT), and session identifiers. |
| Usage Data | Pages visited, games played (slots, live casino, sportsbook markets, mahjong, scratch card), bet history, session duration, click-stream data, and feature interactions. |
| Communication Data | Records of communications with ntc22 customer support, including live chat transcripts, email correspondence, and any attachments submitted to support. |
| Marketing Data | Your marketing preferences, promotion opt-in or opt-out status, and records of promotional offers claimed or declined. |
2.2 Sensitive Data. ntc22 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) through the platform registration or usage process. Identity documents submitted for KYC may incidentally contain such data; ntc22 uses this information solely for the purpose of age and identity verification and does not process it for any other purpose.
3.1 Directly From You. The majority of personal data ntc22 holds about you is provided directly by you during the account registration process, when you complete KYC verification, when you contact customer support, when you make a deposit or withdrawal, or when you update your account preferences.
3.2 Automatically. When you access the ntc22 platform, certain technical and usage data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, and your interaction patterns with the platform. See Clause 7 for full details on cookies and tracking technologies.
3.3 From Third Parties. ntc22 may receive personal data about you from the following third-party sources:
4.1 ntc22 uses the personal data it collects for the following purposes:
5.1 ntc22 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | How ntc22 Relies on It |
|---|---|
| Contractual Necessity | Processing required to perform our contract with you — i.e., delivering the platform services, processing payments, and managing your account in accordance with the ntc22 Terms & Conditions. |
| Legitimate Interests | Processing for fraud prevention, platform security, abuse detection, improving our services, and conducting anonymized analytics — where our legitimate interests do not override your fundamental rights. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC/AML obligations under ntc22's international operating license, and responding to lawful requests from competent authorities. |
| Consent | Processing for marketing communications and non-essential cookies, where you have given explicit, freely withdrawable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing. |
6.1 Service Providers. ntc22 shares personal data with carefully selected third-party service providers who process data on our behalf and strictly under our instructions. These include:
6.2 Regulatory and Legal Disclosure. ntc22 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts when required to do so by law, by a court order, or by the requirements of ntc22's international operating license. ntc22 will, to the extent permitted by applicable law, notify affected players of such disclosures.
6.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of ntc22's business or assets, personal data held by ntc22 may be transferred to the acquiring entity as part of that transaction. ntc22 will provide notice of any such transfer that materially affects your data rights.
6.4 No Sale of Personal Data. ntc22 does not sell, rent, lease, or otherwise commercially exploit your personal data to unaffiliated third parties for their own marketing, profiling, or commercial purposes. This is an absolute commitment.
ntc22 will never share your financial data — including your BCA, BRI, BNI, Mandiri, or e-wallet account details — with third parties for any purpose other than completing your requested deposit or withdrawal transaction. If you receive any communication claiming to be from ntc22 that requests your bank credentials, treat it as fraudulent and contact our support team immediately.
7.1 ntc22 uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage objects) to operate and improve the platform. The following categories of cookies are used:
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — including session management, secure login state, and cart/basket functionality. These cannot be disabled without breaking core features. | Yes |
| Functional | Remember your platform preferences (e.g., preferred language, game categories last visited, deposit method last used) to provide a more personalized experience. | No |
| Analytical | Collect aggregated, anonymized data on how players navigate and use the ntc22 platform. Used to identify usability improvements and optimize page layouts. | No |
| Security | Detect and prevent fraudulent account access, bot activity, and automated abuse patterns. These cookies are essential to platform security. | Yes |
7.2 Managing Cookies. You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Please note that disabling certain cookies may affect the functionality of the ntc22 platform — for example, you may be required to log in more frequently or certain preferences may not be saved between sessions.
7.3 No Third-Party Advertising Cookies. ntc22 does not deploy third-party advertising or retargeting cookies. We do not participate in ad networks that track your activity across external websites for the purpose of serving you targeted advertising on other platforms.
8.1 ntc22 implements a layered security architecture to protect personal data against unauthorized access, loss, alteration, or disclosure. Our key security measures include:
While ntc22 applies robust technical and organizational security measures, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorized access to your ntc22 account, contact our 24/7 support team immediately at .
9.1 ntc22 retains personal data for as long as is necessary to fulfill the purpose for which it was collected, as required by our contractual obligations to you, or as mandated by applicable regulatory requirements. The following retention principles apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Retained for the duration of your active account relationship with ntc22, plus a minimum of 5 years following account closure to meet compliance and anti-money-laundering record-keeping obligations. |
| Transaction & Financial Data | Retained for a minimum of 5 years from the date of each transaction, consistent with internationally recognized AML record-keeping standards. |
| KYC Documents | Retained for a minimum of 5 years following the completion of the KYC process or account closure, whichever is later. |
| Support Communications | Retained for 3 years from the date of the last communication, unless linked to an open dispute or legal matter, in which case retained until final resolution plus 1 year. |
| Technical & Usage Data | Retained for up to 24 months from collection, after which it is aggregated and anonymized or deleted. |
| Marketing Preferences | Retained for the duration of your account relationship, or until you withdraw consent to marketing communications, whichever is earlier. |
9.2 Upon expiry of the applicable retention period, personal data is securely deleted from ntc22 systems or, where deletion is not technically feasible (e.g., backup tapes), isolated and protected from further processing until deletion becomes possible.
10.1 As a player on the ntc22 platform, you hold the following rights in relation to your personal data. You may exercise any of these rights by submitting a written request to ntc22 support at . ntc22 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days (WIB).
10.2 Identity Verification for Requests. To protect your privacy, ntc22 will verify your identity before processing any data rights request. You may be asked to confirm your registered email address, account username, or submit a brief identity confirmation. ntc22 will not fulfill data rights requests submitted by unverified third parties.
10.3 Limitations. Certain data rights may be limited or overridden where ntc22 is required to retain data by law, where deletion would prejudice an ongoing legal investigation, or where processing is necessary for the establishment, exercise, or defense of legal claims. In such cases, ntc22 will inform you of the specific limitation and the reason for it.
11.1 The ntc22 platform is strictly intended for adults aged 21 years and older. 21+ ntc22 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for an account or use any service on the ntc22 platform.
11.2 ntc22 employs mandatory age verification as part of the KYC process. All players are required to submit valid government-issued identity documentation confirming their date of birth before deposits, withdrawals, or full platform access are enabled. Accounts suspected of being held by individuals under 21 will be suspended pending verification and, if confirmed, permanently closed.
11.3 If ntc22 becomes aware that personal data has been collected from a player who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by underage players will be returned via the original payment method after identity confirmation of the rightful account holder.
If you believe a minor has registered on the ntc22 platform or is using an account associated with your payment method, please contact us immediately at . We will investigate and act within 24 hours of receiving your report.
12.1 ntc22 operates as an internationally licensed platform. As a result, your personal data may be transferred to, stored in, and processed in countries outside Indonesia, including countries where the data protection laws may differ from those applicable in your jurisdiction. These transfers may occur in connection with our use of cloud hosting infrastructure, KYC verification providers, and game studio partners located in various international jurisdictions.
12.2 When transferring personal data internationally, ntc22 applies appropriate safeguards to ensure that your data receives a level of protection consistent with the standards described in this Privacy Policy. These safeguards include:
12.3 By using the ntc22 platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data as described in this clause.
13.1 ntc22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable laws, or regulatory requirements. The "Last Updated" date displayed at the top of this policy will be revised each time a material change is made.
13.2 For material changes that significantly affect how we use your personal data or your data rights, ntc22 will provide advance notice via the email address registered to your account, a platform notification upon login, or a prominent notice on the ntc22 homepage — at least 14 days prior to the changes taking effect.
13.3 Your continued use of the ntc22 platform following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting support.
We recommend reviewing this Privacy Policy periodically to stay informed about how ntc22 protects your personal data. Previous versions of this policy are available upon request by contacting our support team.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ntc22, please contact our support team using the details below. All privacy-related inquiries will be handled with priority and in strict confidence.
Support Email:
Subject Line for Data Requests: Please include "Privacy Request" or "Data Rights Request" in your message subject to ensure prompt routing to our data handling team.
Response Time: ntc22 will acknowledge all privacy-related inquiries within 5 business days (WIB) and provide a full substantive response within 30 calendar days. For complex requests, we may extend this period by an additional 30 days with prior notice.
Operating Hours: Our customer support team is available 24 hours a day, 7 days a week, including all Indonesian public holidays — Idul Fitri, Nyepi, Indonesian Independence Day (17 August), and Ramadhan periods. Support agents are fluent in both English and Indonesian.
14.2 For data erasure, portability, or restriction requests, please include in your message: your registered account username, the email address associated with your ntc22 account, a clear description of your request, and — if requesting erasure — your reason for the request. ntc22 will verify your identity before processing any data rights request.
ntc22 is committed to being fully transparent about your personal data. If you ever feel your privacy rights have not been respected, please reach out to us directly — we take all privacy complaints seriously and will investigate thoroughly and respond within the timeframes stated above.
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